Information Technology Services
How-To Guides
Step by step instructional support resources for common computing practices are documented and posted below.
Students
ExamSoft Installation (Windows Exam Software)
Instructions on installing the Windows based test taking software on your computer
Exam4 Installation (Mac OS X Computers)
Instructions on installing the Mac OS X based test taking software on your computer
Student Email Forwarding
Instructions on how to forward student email to an alternate address
Printing at John Marshall
Printing with your Microsoft Windows and Mac OS X based laptop
Email Client Setup
Instructions and settings on configuring a third-party email client like Outlook, Windows Live Mail or Thunderbird
iPhone Email Configuration (Students)
Configuration settings for receiving email on your iPhone
Android Email Configuration (Students)
Configuration settings for receiving email on most Androids
Faculty and Staff
iPhone Email Configuration (Faculty/Staff)
Configuration settings for receiving email on your iPhone
Outlook Setup for Home Use (Faculty/Staff Only)
How to setup Microsoft Outlook to access your email from home
VPN and Remote Desktop Connection Setup (Faculty/Staff Only)
SonicWall VPN connection from home
Voicemail Quick-Reference Guide (Faculty/Staff Only)
“Cheat-Sheet” for Voicemail and telephone system
Resources
Contact Us
Phone: 312.427.2737 ext. 550 Email: helpdesk@jmls.edu

