Information Technology Services

ITS Help Desk

Computer running slow? Trouble getting online? Receiving constant pop-ups or unusual messages?

If you've answered yes to any of these questions then you've come to the right place. The John Marshall Law School’s ITS Help Desk provides basic technical support for all personally owned computers that connect to JMLS network. Listed below are descriptions of the support services for personally owned laptop computers.


Monday - Thursday 8 a.m. – 7 p.m.
Friday 9 a.m. – 5 p.m.
Saturday 10 a.m. – 3 p.m.
Sunday Closed

Contact Us

7th Floor (State Street Bldg)
312.427.2737 ext. 550

Help Desk Services

Please click on the sections below for more information:

Service Agreement
Problem Diagnosis
Malware/Spyware/Virus Removal-Scan
Printer Maintenance
Wireless Connectivity
General Questions
Start a Help Desk Ticket

At Home Support

If you require support outside of the John Marshall Law School you may contact any of the following services for assistance:

Chicago Laptop Repair
5152 N Clark St.
Chicago, IL 60640

Tiger Direct
2500 North Elston Avenue
Chicago, IL 60647

Micro Center
2645 North Elston Avenue
Chicago, IL 60647


Contact Us

Information Technology Services
7th Floor (State Street Bldg.)
Phone: 312.427.2737 ext. 550

Help Desk Hours
Mon.-Thurs.: 8 a.m.-7 p.m.
Fri.: 9 a.m.-5 p.m.
Sat.: 10 a.m.-3 p.m.
Sun.: Closed