Remote Desktop / Terminal Services Connection

ITS has instituted a technology called Terminal Services which provides a simple, effective and convenient means for remote connectivity when you are away from work.  Terminal Services is a feature rich service that delivers common tools and software via your web browser. 

You can remotely connect to your desktop PC in your office when working at home or it can be used to effectively deliver a wide subset of commonly used applications, like Microsoft Office Outlook, directly through your web browser anywhere worldwide.  This website will guide you through the JMLS Terminal Services to get you started.

 To Begin Now Click Here

Remote Desktop Instructions
Remote Application (RemoteApp) Instructions
System Requirements
Troubleshooting

Setting Up A Remote Desktop Connection

Remote Desktop allows you to connect to your office computer when you are at home, away from the office or basically any location with an Internet connection.  The instructions below will assist you in setting up your connection for the first time.

1. Open Microsoft Internet Explorer
   
2. Go to the following website https://terminal.jmls.edu/rdweb
3. If this is your first time connecting you will see a message at the top of your Internet Explorer window asking you to install a piece of software on your computer. Click the message and select Run Add-on
   
   
   
   
4. If this is your first time connecting a window will open confirming the installation. Click Run
   
   
   
   
5. Log into the service using your complete JMLS Email Address and password
   



6. Click on the Remote Desktop link
   
   
7. In the Connect to: box enter your office computer name and then click Connect.
   
   If you do not know your computer name please contact the Help Desk. Your office computer must also be connected to the Internet and powered on to connect to it.
   
   
   
   
8. On the following window click Connect
   
   
   
   
9. Enter your JMLS email address and password in the window shown below
   
   
   
   
10. If you see the following window click OK
    
    
    
    
11. You should now be connected to your office computer
    
    

Using Remote Applications (RemoteApps)

Remote Applications (RemoteApps) allow you to use standard applications through the Internet.  Standard programs can be accessed anywhere without the need to install the application on the computer you are using.  To use RemoteApps follow the instructions below.

1. The following instructions will assist you using RemoteApps:
   http://www.jmls.edu/intranet/its/RemoteApp.pdf

System Requirements

Terminal Server is only compatible with Windows-based operating systems.  Windows XP Pro, SP3 or later, is recommended.  Internet Explorer is preferred.  Mozilla Firefox require additional setup and configuration (see Troubleshooting below).

Troubleshooting

If you are having issues using Internet Explorer please follow the troubleshooting steps here.

If you would like to use Mozilla Firefox please follow the configuration procedures here.